Vision
- Our long-term aspiration
- To be the world’s most trusted testing, inspection and certification partner.
Mission
- Why we are here – the cause/purpose of our business
- To contribute to a safer and healthier world by providing our customers with innovative and high quality services whilst creating opportunities for our employees and generating sustainable shareholder value.
Values
- What we stand for / what is important for us
- Delivering customer satisfaction by listening to and exceeding customer expectation
- Adding value for our customers
- Fault diagnostic service & Problem solving
- Developing cost-effective solutions to help our customers achieve their goals
- Delivering quality in all our work providing accurate results on time.
- Using the best appropriate technology and methods
- Seeking to improve or change our processes for the better
- Employing a team of talented and competent staff
- Investing in training and creating good career opportunities
- Recognising and encouraging outstanding performance
- Behaving ethically in our business and financial activities
- Demonstrating respect towards our customers and staff
- Operating responsible environmental policies
Customer Focus
Quality
Competence and team Spirit
Integrity